We appreciate our customers and do our best to provide outstanding service . We want our customers to have a great experience while shopping at "Dice & Domino®".
Have any questions or concerns?
We’re always ready to help!
Please send us an email to:
Thanks for shopping at "DICE & DOMINO® ".
If you are not entirely satisfied with your purchase, we're here to help.
You have 12 calendar days to return an item from the date you received it. All Sale items Are Final.
To be eligible for a return, your item must not be worn, altered or damaged. It must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
Only products that are in their original condition will be refunded, others will be returned to the customers at their own cost.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying your own shipping costs for returning your item.
Shipping costs are nonrefundable.
If you receive a refund, the cost of shipping will be deducted from your refund.
If you have any questions on how to return your item please contact us.
How do I track my order?
Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier's website. By clicking the link, you will be able to check the status of your order once is in transit.
Please note: It may take 24-48 hours for your tracking information to reflect details on UPS, FedEx, USPS sites.
What are your delivery options?
WE OFFER FREE DELIVERY ON ORDERS OF $99 OR MORE*
Our deliveries are handled through UPS, FedEx, USPS . *Free shipping is valid in the continental contiguous US only.
Do you provide International delivery?
At the moment we’re only offering shipping withing the U.S.